Troubleshooting

(commonly asked errors & issues)

Why does the site say "Closed for a groupbuy!"

• This simply means that one of our partnered groups is having an exclusive sale for their members only.

• The site will open approximately an hour after it has started.

Why do my proxies come out as 'bad' in my bot?

• Make sure that you are using the correct list.

• Double-check to see if you are using the correct authenticated IP address.

My bot doesn't support IP: auth proxies, can I request user:pass?

• Yes! Just click the user:pass switch

I forgot to renew, is there a way for me to retrieve the same list of proxies?

• Unfortunately, once your plan has expired, we are unable to retrieve your old list of proxies.